The simplest and most convenient way of communicating with your institution (and also your agent, if you are using one) is to use Application Notes.
Application notes can be found in the final column of your application.
Notes are the most efficient way of drawing attention to a change or an update in your application. For instance, you may be directed to an Application Note when a new application is registered, or if an interview has been scheduled for you. The alert for a new Application Note will appear as a speech bubble on your student portal.
Likewise, you can add an Application Note yourself, which will automatically alert the institution, and your agent if you are using one.
If the institution has a query about your application, they may create an Application Note to directly consult you about it; therefore, ensure that you keep up to date with your application process on Centurus | ONE, and respond to Application Notes if required.