The simplest and most convenient way of communicating with your partner institutions, applicants and staff is to use Application Notes.
Application notes can be found in the final column of your application.
Notes are the most efficient way of drawing attention to a change or an update in your application. For instance, you may be directed to an Application Note when a new application is registered, or if an interview has been scheduled for the student. The alert for a new Application Note will appear as a speech bubble on your agent portal.
Likewise, you can add an Application Note yourself, which will automatically alert the institution and your student.
If the institution has a query about an application, they may create an Application Note to directly consult you about it; therefore, ensure that you keep up to date with new Application Notes, and respond promptly if required.